Information you provide

Contact inquiries. We receive the name, email address, message, and any other information you choose to include when you contact us through the website.

Account applications. We receive business and billing contact information, owner and submitter details, trade and bank references, and the account preferences and tax information requested on the application. We also record the submitter’s name, title, email address, submission date and time, agreement responses, and the version of the credit terms presented.

Employment inquiries. We receive your name, email address, and the job interests, experience, contact details, or other information you choose to provide.

Form submissions are delivered to Lake Welding Supplies by email and may be retained in our email and business records. Please provide reference information only when you are authorized to share it. Our website forms do not request Social Security numbers, payment card numbers, bank account numbers, or passwords. Do not include these details in a message or application.

How we use information

We use information to respond to questions, discuss products and services, review account applications, process employment inquiries, communicate about requests, and maintain related business records. We also use technical information to operate and protect the website, address problems, prevent abuse, and understand website use.

When reviewing an account application, we may contact references and verify business or credit information as authorized in the application. The application’s credit terms and authorizations are separate from this Privacy Policy.

When information is shared

Information may be handled by our personnel and service providers that support hosting, email delivery, website operation, security, and business administration. Relevant information may also be provided to references or other parties involved in reviewing an account request, consistent with the application’s authorization.

We may disclose information when required by law or legal process, to respond to lawful requests, or to protect rights, safety, and the security of our business and website. Third-party website features and external services are described below.

Cookies and technical information

Our hosting and website service providers may receive technical information such as an IP address, browser and device information, pages visited, referring pages, and the date and time of a visit. This information can support website delivery, security, troubleshooting, and usage statistics.

Cookies and similar technologies may support website features, logged-in sessions, preferences, and third-party services. You can use your browser settings to block or delete cookies. Some features may work differently when cookies are blocked, and blocking cookies does not necessarily prevent connections to embedded services or other external resources.

Maps, reviews, fonts, and website services

Google Maps and Google Fonts. The website includes Google Maps for our locations and uses Google-hosted fonts. Loading these resources connects your browser to Google, which may receive technical information such as your IP address and browser details. Opening directions uses Google’s services and privacy settings. See Google’s Privacy Policy.

Public Google reviews. We display publicly available Google reviews through Trustindex. Reviews may include a reviewer’s displayed name, profile photo, rating, and review text. Opening links to Google or Trustindex takes you to those providers’ services. See the Trustindex Privacy Policy and Google’s policy above.

Payments, financing, and other external links

The View & Pay Invoices link opens Bill & Pay, and equipment financing links open Ascentium Capital services. The website also links to Facebook, Instagram, TikTok, manufacturer documents, and other external websites. Those providers may receive technical information when you visit and information you enter directly on their services.

Their privacy notices and terms apply to information collected on their websites. Review those notices before providing information. This Privacy Policy describes Lake Welding Supplies’ website practices and does not replace another provider’s policy.

How long information is kept

We retain information for as long as reasonably needed for the purposes described here, including responding to requests, maintaining account and employment-related records, meeting legal obligations, resolving disputes, and protecting our business. Retention depends on the type of information and the reason it is held. Information may also remain in email archives or backups until those records are removed through their normal retention processes.

Protecting information

Our website uses HTTPS. No website, email system, or internet transmission can be guaranteed completely secure. Use the forms only for the information requested, and contact us by phone if you need to discuss a sensitive matter or arrange another way to provide documents.

Your choices and privacy requests

You can choose whether to submit a form and what optional information to provide. Required fields are needed to submit that form. You can also contact either store by phone instead of using a website form.

To ask about information we hold about you, request access, correct information, or request deletion, email info@lakeweldingsupplies.com. We may need to verify your identity before handling a request. We will review requests under applicable law; some information may need to be retained for legal, administrative, or security reasons. Please do not send identity documents or sensitive account details unless we arrange a suitable way to receive them.

Children’s information

Our website is intended for customers, business contacts, and people seeking employment, and is not directed to children under 13. If you believe a child has provided personal information through the website, contact us so we can review the matter.

Changes to this policy

We may update this policy when our website or information practices change. The date at the top identifies the latest revision. We will provide additional notice or obtain consent when required by applicable law.

Contact Lake Welding Supplies